Description

Counselling is considered as a purposeful conversation to facilitate decision making. Counselling in eye care has evolved to be there for the following objectives: *To increase awareness about eye diseases *To increase patient compliance to treatment *To market new products or services *To moderate patient expectations In eye care as in other health care there are many barriers which prevent patients from following up with the Doctors advice. It is in this context that the role of the counsellors comes into prominence. The main reason for counselling is convert the non acceptors of eye care into acceptors. Any health care provider should be satisfied only if the person who approaches for treatment complies with the treatment and follows. Then only we can say that we, as an health care provider has impacted on improving health care. Very often, the hospital rests satisfied with treating only the patients who have come to them. But studies have repeatedly showed that among the persons who require healthcare, only a small minority come and utilize healthcare. Even those who come, listening to the Doctors advice does not automatically translate into an uptake of the service. It is all these issues which are taken up by the counselors to ensure that people utilize healthcare. One aspect of patient counselling is also to help patients who have apprehensions on aspects of treatment, surgery, adapting to hospitalization, resource mobilization. Patient Counselling helps such people in understanding about the treatment, length of stay, cost, prognosis, and plan for their rehabilitation.Patients advised about the eye conditions (cataract, Glaucoma, ARMD, amblyopia,myopia etc) course of disease, treatment and supportive steps for surgery or further specialty interventions are educated by the counselors to uptake the relevant eye care.

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